Sioux Sales wants to make sure our products match your expectations.
30-day Sioux Sales Guarantee: If you are not completely satisfied with your boots or shoes, simply return them within 30 days from the date you received your order for a refund or exchange. Some restrictions apply.
One-Year Returns: We accept returns of resalable items within one year of purchase that are unworn, in new condition, and in original packaging along with all packaging attachments and enclosures, including all applicable tags, instructions, etc. For apparel, return item in its original, packaging along with all packaging attachments and enclosures, including all applicable tags, instructions, etc. Some restrictions apply.
For additional questions, please call Toll Free: 800-772-1772
RETURNING A PRODUCT
Procedure
To start the procedure please calls Toll Free: 800-772-1772
Return Labels: In the case of damaged delivery, Sioux Sales will pay for shipping and will send a return shipping label to you or credit your account – Please call Toll Free: 800-772-1772.
DETAILS & LIMITATIONS
Refunds:
Refunds are deposited back to your original payment method.
Shipping Refunds:Original shipping charges are non-refundable unless the return is related to our error/damage.
Special Order Or Embellished Items:Special order items or items that have been altered, decorated, engraved, customized or otherwise embellished at the request of our customers cannot be returned unless the return is related to our error/damage.
Electronics Items:Body worn cameras, audio recording devices, and memory cards cannot be returned to a Sioux Sale; they must be returned directly to the manufacturer in accordance with that manufacturer’s returns policy.
Clearance Items:All clearance items are sold “as is” and cannot be returned.
HAZMAT Or ORM-D Items:Returns for these items, including but not limited to self-defense sprays, chemical kits, select first aid kits and components, road flares, and fire extinguishers cannot be accepted. If you are unsure if the product you are returning falls in to this category, please contact the Sioux Sales Team at Toll Free: 800-772-1772. Refunds may be available depending on circumstances.
Manufacturer Warranties:Many products sold by Sioux Sales offer extended manufacturer’s warranties. For returns related to matters covered by a manufacturer’s warranty, please visit the manufacturing brand’s website and/or call their customer service line directly.
Gift Certificates:Gift Certificates cannot be returned or redeemed for cash or credit except where required by law. Please mention the certificate to the Team when they confirm your PO.
TO ENSURE FAST PROCESSING, SHIP TO:
RETURNS DEPARTMENT
714 Jackson St., Sioux City, IA 51105
FOR RETURNS ASSISTANCE:
Contact our TEAM
Toll Free: 800-772-1772
help-desk@siouxsales.com